PRIVACY POLICY
Effective Date: August 17, 2026
At Vital Core Lab, we respect your privacy and take the protection of personal information seriously.
This Privacy Policy explains how information may be collected, used, stored, and protected when you visit vitalcorelab.shop, create an account, place an order, contact us, or use other features of our website.
We aim to keep this policy clear and easy to understand. It also explains some of your choices and rights regarding your personal information.
1. Information We May Collect
When you use Vital Core Lab, we may collect information that you provide directly, as well as certain technical information generated when you use our website.
The information we collect depends on how you interact with the website.
👤 Personal & Account Information
When you create an account, place an order, or contact us, we may receive information such as:
- Name
- Email address
- Billing information
- Shipping information
- Account details
- Contact information
- Information you provide through forms or messages
We only ask for information that is relevant to providing our website, products, services, or customer support.
🛒 Order Information
When you purchase products through our website, information may be collected to process and fulfill your order.
This may include:
- Order details
- Products purchased
- Billing information
- Shipping information
- Order status
- Customer communications related to the order
Important: Payment information may be processed directly by the payment provider used at checkout. Vital Core Lab does not claim to store complete payment-card information unless our actual payment system does so.
💻 Technical Information
When you visit our website, certain technical information may be automatically collected.
Depending on the technologies and services active on the website, this may include:
- IP address
- Browser type
- Device type
- Operating system
- Website pages visited
- Referring pages
- Approximate usage information
- Date and time of visits
🍪 Cookies
Vital Core Lab may use cookies and similar technologies to help the website function, remember preferences, improve performance, and understand how visitors interact with the website.
The specific cookies used may depend on WordPress, WooCommerce, Elementor, analytics tools, security services, or other technologies installed on the website.
2. How We Use Information
We use information collected through our website only for appropriate business, website, customer-service, security, and operational purposes.
Depending on how you interact with Vital Core Lab, information may be used to:
🛍️ Process Orders
We may use relevant information to:
- Process purchases
- Confirm orders
- Arrange fulfillment
- Provide shipping information
- Respond to order-related questions
- Manage returns or other applicable customer-service requests
📩 Communicate With You
We may use your contact information to respond when you:
- Contact customer support
- Submit an inquiry
- Ask about an order
- Request information
- Communicate with Vital Core Lab
⚙️ Improve Our Website
Information may also help us understand how our website is used.
For example, we may use relevant information to:
- Improve website functionality
- Identify technical problems
- Improve navigation
- Improve product presentation
- Improve customer experience
- Maintain website performance
🛡️ Protect Our Website
Information may also be used to help detect, prevent, investigate, or respond to:
- Security incidents
- Fraudulent activity
- Abuse of website features
- Unauthorized access
- Technical problems
3. When We May Share Information
Vital Core Lab does not intend to sell personal information simply because you visit or purchase from our website.
However, certain information may need to be shared with service providers that help us operate the website and fulfill legitimate business functions.
For example, information may be processed by providers involved in:
Payment Processing
Payment information may be handled by the payment provider selected during checkout.
Website Hosting
Our hosting provider may process technical information required to operate and secure the website.
Order Fulfillment
Relevant order information may be shared with shipping or fulfillment providers when necessary to deliver an order.
Website Services
Certain technology providers may process information when they provide services such as:
- Website security
- Email delivery
- Analytics
- Website functionality
- Customer support
We aim to work with service providers that process information only as necessary for the services they provide.
4. External Links
Our website may contain links to external websites, scientific resources, services, or other third-party platforms.
These websites operate independently from Vital Core Lab.
Therefore, we are not responsible for the privacy practices, content, security, or policies of third-party websites.
Before providing personal information to an external website, we recommend reviewing that website’s privacy policy and terms.
5. Cookies & Similar Technologies
Cookies are small files or pieces of information that websites may store on your device.
Vital Core Lab may use cookies and similar technologies to support essential website functions and improve the browsing experience.
Depending on the configuration of the website, cookies may be used for purposes such as:
| Purpose | Why It May Be Used |
|---|---|
| ⚙️ Essential | Help the website and checkout function correctly |
| 🛒 Shopping | Support cart and WooCommerce functionality |
| 🔐 Security | Help protect website accounts and transactions |
| 📊 Analytics | Help us understand website usage |
| 🧭 Preferences | Remember certain website settings |
Not every cookie category will necessarily be active at all times.
The technologies actually used on vitalcorelab.shop should determine the final wording of this section.
Browser Controls
Most modern browsers allow you to control or delete cookies through their settings.
However, disabling certain cookies may affect website functionality, including shopping-cart or checkout features.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info.vitalcorelab@gmail.com
Website: Vitalcorelab.shop
